A.05.70 HP Insight Remote Support Advanced Managed Systems Configuration Guide (October 2011, 5900-1726)
Managed Systems Configuration Guide
Chapter 17: P4000 Storage Systems Migration Procedure
7. On the same page in HP SIM, add site, contact and entitlement information to each device.
Once you add these three items to a node, the node should be listed in the HP SIM left panel under
Insight Remote Support Services and System is Remote Support Eligible. This list can take a
few minutes to update.
8. From HP SIM, check entitlement for P4000 Storage System(s) as follows:
a. Options → Remote Support Configuration and Services.
b. Select the Entitlement tab.
c. Click Synchronize RSE and wait for the task to complete. Once the Synchronize RSE task
completes then proceed to the next step.
Note: You do not need to select any devices before running the Synchronize RSE task
because it runs against all devices in the Entitlement list.
d. Select each new P4000 Storage System(s) with check box on left of Remote Support System
List screen.
e. Select Entitle Checked from the Action List drop-down list at the bottom of the screen. Select
the Run Action button, and once the progress shows as complete, select the Refresh button.
The node selected should show all green checks in the status fields on the left.
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