A.05.70 HP Insight Remote Support Advanced Managed Systems Configuration Guide (October 2011, 5900-1726)

Managed Systems Configuration Guide
Chapter 17: P4000 Storage Systems Migration Procedure
Save button.
e. Select the discovery task created above and click the Run Now button.
f. After discovery, if the contract and warranty status is unknown, select the system and browse to
Options → System Properties → Set System Properties and fill out the information in the
Contract and Warranty Information section.
4. Install Insight Remote Support Advanced. Follow the installation wizard and use the default settings.
Important: The installation of Insight Remote Support Advanced will fail if you have a version of
the P4000 CLI installed on the CMS that is newer than the version that ships with Insight Remote
Support Advanced. Version A.05.70 ships with version 9.5 of the P4000 CLI. Check the P4000
CLI version by opening All Programs → HP → P4000 → HP P4000 CLI Shell. If the version
on the CMS is newer, remove the P4000 CLI before installing Insight Remote Support Advanced:
a. Stop the P4000 CLI.
b. Uninstall the P4000 CLI through Add/Remove Programs.
5. Discover P4000 Storage System(s) by using Options → Discovery. Add IP ranges or add each node
individually. If this doesn't work, verify that HP SIM global credential for SNMP matches SNMP
General Settings of each P4000 Storage System(s) as shown in CMC.
When discovering new P4000 devices, do not include any P4000 Management Group Virtual IP (VIP)
addresses. VIP addresses are created when you create and configure P4000 clusters. Instead,
discover P4000 devices using individual IP addresses, or create IP discovery ranges excluding all
P4000 VIP addresses.
If you do discover a P4000 VIP address, you should delete the managed entity for the VIP address
from Insight Remote Support Advanced before running any collections or capturing any test traps.
After deleting the VIP address entity, re-discover the node using the actual IP address for the P4000
device.
6. From HP SIM, select each P4000 Storage System(s) and browse to Options → System Properties
→ Set System Properties to enter entitlement information. The P4000 must use the P4000 Product
Part Number (P/N) and Serial Number (S/N) for Insight Remote Support Advanced Entitlement
checking, not the discovered chassis serial number. The P/N and S/N can be found on the "For
Warranty Purposes" label on the P4000. Enter these values into the fields highlighted below.
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