A.05.70 HP Insight Remote Support Advanced Managed Systems Configuration Guide (October 2011, 5900-1726)

Managed Systems Configuration Guide
Chapter 16: Enterprise Virtual Array Configuration
Notice: HP StorageWorks Command View EVA v6.X Installation and Upgrade Irregularities When
Using Older Versions of Java Runtime Environment (JRE):
A key statement from this Advisory - The installation mechanism relies on a recent version of the JRE
being installed on the management server. The JRE can be downloaded from the following URL:
http://java.sun.com/javase/downloads/index.jsp.
Troubleshooting the ELMC Installation on the SMS
Problem:
ELMC installation fails on an SMS. This is problem can be due to the Windows Management
Instrumentation (WMI) service preventing access to required system files.
Solution:
The solution is the stop the WMI service using the Windows Services Manager utility to unlock the files,
install ELMC and restart the WMI service.
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