A.05.70 HP Insight Remote Support Advanced Managed Systems Configuration Guide (October 2011, 5900-1726)

Managed Systems Configuration Guide
Chapter 16: Enterprise Virtual Array Configuration
e. Apply the changes and close the System Event Analyzer.
Test the Delivery of an Event from the SMS
To test the delivery of an event from SMS to the CMS, do the following:
1. Confirm that the SMS and its associated EVA devices are enabled for Remote Support in the
Entitlement page of the Remote Support and Configuration Services option in HP SIM.
2. Open a command window on the SMS and execute the command wccproxy status. It should return
the output The WCCProxy service is running.
3. Execute the command wccproxy test. This should write a test event to the Windows Application
Event log on the SMS. ELMC (the WCCProxy process) on the SMS should then read the new event
within five minutes and send the event data to WEBES on the CMS.
WEBES on the CMS then analyzes the test event and sends a notification to HP SIM and the
Remote Support Client (RSC) on the CMS.
If you have an open Web browser connection to the WEBES SEA Web interface on the CMS, you will
also see the resulting Problem Report in your Web browser. Likewise, the WEBES Problem Report
should appear in the HP SIM Web interface, and in the RSC User Interface, and in the HP Remote
Support backend systems viewed through the Application Management Console (AMC).
Requirements to Support EVA4400 and P6000
with Command View EVA on the ABM
The introduction of the EVA4400 included a new module to the HSV300 controller pair that installs
Command View EVA on the array. This is called Array Based Management or ABM which has a network
HP Insight Remote Support Advanced (A.05.70)Page 123 of 199