A.05.70 HP Insight Remote Support Advanced Managed Systems Configuration Guide (October 2011, 5900-1726)

Managed Systems Configuration Guide
Chapter 16: Enterprise Virtual Array Configuration
Setting up such a Trust Relationship is not a requirement. However, the trust relationship allows
the user to launch Command View EVA from HP SIM.
a. Using the Command View EVA UI, select the Server Options link in the upper right corner of the
page. This opens the Management Server Options page.
b. Select System Insight Manager/Replication Solutions Manager trust relationships. This
opens the SIM/RSM Trust Relationship page.
c. Select the button for Install Certificate. Enter the DNS address to the CMS.
d. Select Install Certificate.
2. Verify the certificate for SMI-S is loaded:
a. Using the Command View EVA UI, select the Server Options link in the upper right corner of the
page. This opens the Management Server Options page.
b. Select the button for Other Application Trust Relationships.
c. Verify that the HPEVA_SMIS_Provider certificate is loaded for the local SMS.
Settings in HP SIM for WEBES
1. After HP SIM discovers the Command View EVA server that is managing the EVA array(s), configure
its system properties in HP SIM.
Configure settings for managed systems in HP SIM, as follows:
n You can configure settings across multiple systems in HP SIM (Options → System Properties
→ Set System Properties).
n You can configure all settings for an individual system in HP SIM by selecting the system from an
HP SIM collection or searching for it in HP SIM. Once details of the server are displayed in HP
SIM, select the Tools and Links tab and then select the Edit System Properties link.
Note: WEBES captures the following Managed Entity information from the System Properties
page in HP SIM for the SMS (and attached EVA devices):
n Company Information
n Contact Information
n Serial number
n Product ID
n Contract Information
You need to supply this information to make sure the SMS passes the Remote Support
Entitlement Check (RSEC) and be able to communicate events to the HP Support Center.
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