A.05.70 HP Insight Remote Support Advanced Managed Systems Configuration Guide (October 2011, 5900-1726)

Managed Systems Configuration Guide
Chapter 16: Enterprise Virtual Array Configuration
a. Go to Options → Protocol Settings → Global Protocol Settings.
b. In the Default SNMP settings area of the Global Protocol Settings page, check the entry in the
Read community string field.
Figure 15.8. Default SNMP settings area
4. Select the Traps tab.
5. Enter the Community name.
6. Enter the Trap destination. This is the TCP/IP address of the CMS. The localhost or loopback
address must also be included as a destination; if it is not, HP SIM will not retrieve enough
information from the SMS and it will fail the Remote Support Entitlement Check (RSEC).
7. Click OK.
Installing ELMC on the SMS for EVA Remote Support
Clearing the Event Log on the SMS
In the context of EVA Remote Support, this step is optional, but HP recommends that you archive and
clear the application log on the SMS before you install ELMC.
When ELMC is initially installed and started, recently logged events are processed by WEBES, which can
temporarily tie-up resources. In general, this feature is useful when you are installing ELMC on a system
that is suspected of having a problem, whereby the application log information is very useful for problem
resolution.
Follow these steps to archive and clean the Windows Application Event Log, before installing ELMC:
1. Open the event viewer:
On Windows Server 2003: Start → Programs → Administrative Tools → Event Viewer
2. Click on Application Log in the left pane of the event viewer window.
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