A.05.70 HP Insight Remote Support Advanced HP StorageWorks P4000 Storage System Migration Guide (October 2011, 5900-1528)

1 P4000 Storage Systems Migration Procedure
In the first half of 2011, the HP Support Center discontinued support for Service Console (Health Check) as
the remote support solution for all P4000 Storage Systems or LeftHand Networks SANs. The HP Insight
Remote Support solution replaced the Service Console application. Use this document to migrate to Insight
Remote Support, HP’s long term remote support solution.
HP Insight Remote Support migration is recommended to be completed as soon as possible for all P4000
Storage Systems or LeftHand Networks SANs that support SAN/iQ 8.5 or higher. P4000 SAN/iQ 9.0 and
SAN/iQ 9.5 devices are not supported by the Service Console (Health Check). These devices must be
monitored with either HP Insight Remote Support Standard or HP Insight Remote Support Advanced version
A5.50 or higher.
HP Insight Remote Support Advanced software delivers secure remote support for your HP servers, storage,
network, and SAN environments, which now includes the P4000 SAN.
For more information on the features and benefits of Insight Remote Support go to http://www.hp.com/go/
insightremotesupport.
Figure 1-1 Architecture
To migrate to HP Insight Remote Support Advanced, complete the following steps in order:
1. Verify that your CMS meets the minimum system requirements (see “Central Management Server (CMS)
Requirements”).
2. Verify that your P4000 Storage Systems meet the minimum system requirements (see “P4000 Storage
System Requirements”).
3. Upgrade or Install CMC 9.5 on the CMS (see “Installing/Upgrading CMC on the CMS”).
4. Upgrade SAN/iQ to version 9.5 on the P4000 Storage Systems using CMC 9.5.00 (see “Upgrading
the SAN/iQ Software on the P4000 Storage Systems”). CMC 9.5.00 can be used to manage SAN/iQ
version 8.5, 9.0 and 9.5 storage nodes.
5. Install HP SIM and Insight Remote Support Advanced on the CMS (see “Installing and Configuring
Insight Remote Support Advanced”).
1.1 Requirements
1.1.1 Central Management Server (CMS) Requirements
1.1.1.1 Hardware Requirements
• Any HP ProLiant x86 system with Insight Management Agent or WBEM Provider support
• Any HP ProLiant x64 system with Insight Management Agent or WBEM Provider support
1.1 Requirements 5