A.05.70 HP Insight Remote Support Advanced HP StorageWorks P4000 Storage System Migration Guide (October 2011, 5900-1528)
NOTE: You do not need to select any devices before running the Synchronize RSE task because
it runs against all devices in the Entitlement list.
d. Select each new P4000 Storage System(s) with check box on left of Remote Support System List
screen.
e. Select Entitle Checked from the Action List drop-down list at the bottom of the screen. Select
the Run Action button, and once the progress shows as complete, select the Refresh button. The
node selected should show all green checks in the status fields on the left.
IMPORTANT: You will need to fix any status items that are not green before going to the next
steps.
Once you complete these tasks, each the node should be listed in the HP SIM left panel under Insight
Remote Support Services, System is Remote Support Eligible and System is Remote Support
Enabled. This list can take a few minutes to update.
Repeat steps 7 and 8 for each new P4000 Storage System added to the Remote Support eligible systems
list.
9. From HP SIM, add the P4000 Storage System collection credentials to Remote Support as follows:
a. Options → Remote Support Configuration and Services.
b. Select the Storage Services tab and then select the P4000 Family Configuration Collections
tab.
c. Select New Credential Group button.
1.4 Installing and Configuring Insight Remote Support Advanced 21