A.05.70 HP Insight Remote Support Advanced HP StorageWorks P4000 Storage System Migration Guide (October 2011, 5900-1528)

d. Click the Credentials button, add the Sign In and SNMP credentials, and click OK, then the
Save button.
e. Select the discovery task created above and click the Run Now button.
f. After discovery, if the contract and warranty status is unknown, select the system and browse to
Options → System Properties → Set System Proper ties and fill out the information in the
Contract and Warranty Information section.
4. Install Insight Remote Support Advanced. Follow the installation wizard and use the default settings.
IMPORTANT: The installation of Insight Remote Support Advanced will fail if you have a version of
the P4000 CLI installed on the CMS that is newer than the version that ships with Insight Remote Support
Advanced. Version A.05.60 of Insight Remote Support Advanced ships with version 9.0 of the P4000
CLI. Version A.05.70 ships with version 9.5 of the P4000 CLI. Check the P4000 CLI version by opening
All Programs → HP → P4000 → HP P4000 CLI Shell. If the version on the CMS is newer, remove
the P4000 CLI before installing Insight Remote Support Advanced:
1. Stop the P4000 CLI.
2. Uninstall the P4000 CLI through Add/Remove Programs.
1.4 Installing and Configuring Insight Remote Support Advanced 19