A.05.70 HP Insight Remote Support Advanced Central Management Server Configuration Guide (October 2011, 5900-1725)

Central Management Server Configuration Guide
Contents
CMS Communication Requirements 22
Configuring the CMS to Use DNS 22
Windows 2003 23
Windows 2008 24
Verifying CMS Connectivity with HP 25
Install and Configure HP SIM 26
Installing Insight Remote Support Advanced on the Central Management
Server 28
Installing Insight Remote Support Advanced from the Software Depot 28
Remote Support Configuration and Registration 38
Understanding Configuration and Registration 38
Registering the Remote Support Client and the CMS 38
Providing CMS Location Information 39
Providing CMS Administrator Contact Information 39
Providing HP Account or Service Provider Contact Information 40
Providing Proxy Server Information 40
Configuring Email Notifications 41
Enabling Systems for Remote Support Upon Discovery 41
HP Privacy Statement 42
Submitting Updates and Registering the Remote Support Client 42
Configuring WEBES for Email Notifications 43
Entitling the CMS 44
Configuring Information for Managed Systems 45
Configuring Information Required for Remote Support Monitoring 45
Option A: Configuring Individual Managed Systems 46
Option B: Configuring Multiple Systems (Collections) 50
Configuring and Applying WBEM Credentials for Supported Managed Systems 55
Verifying Communication Using the Service Health Tab 58
Checking Contract and Warranty Support Levels 59
How to Run the Contract and Warranty Task against an Individual System 60
Configuring Service Providers 62
Remote Support Configuration Collector Services 64
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