A.05.70 HP Insight Remote Support Advanced Central Management Server Configuration Guide (October 2011, 5900-1725)

Central Management Server Configuration Guide
Chapter 2: Installing Insight Remote Support Advanced on the Central Management Server
n Web Proxy Information. If you use a web proxy, select I use a web proxy server, and enter the
Proxy Host Name, Proxy Port, Proxy User and Proxy Password.
Proxy Host Name and Proxy Port prepopulate from Internet Explorer settings.
n Company Information. Enter your Business Name and select your Country or Region from the
drop-down list.
While it is not required to enter your company name as it appears on your service agreement, doing
so will improve communication with HP through consistency of information.
Note: The Business Name field does not support multibyte characters. If multibyte characters
are used, a popup window will tell you to choose valid values for the field.
n Notifications and Reports Contact. Enter one or more contact Email Address (separated by
semi-colons).
Note: The Notifications and Reports Contact Email Address option is only available if you
selected to receive status and connectivity reports or announcements of available software
updates in step 15.
Click Next.
16. The installer tests connectivity to the HP Support Center using the proxy settings entered in the
previous step. Click Next to continue.
If the connectivity test fails, click Back and verify your proxy settings.
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