A.05.70 HP Insight Remote Support Advanced Central Management Server Configuration Guide (October 2011, 5900-1725)
Central Management Server Configuration Guide
Glossary
designated enterprise support contact information, and your HP Account Team contact information.
Remote Support Entitlement Check
The RSEC is a check against the HP entitlement datastore for the current obligation status of a
particular system. The Entitlement window displays the results of the Remote Support Entitlement
Check.
Remote Support Software Manager
The Remote Support Software Manager is an application installed on the CMS and is used to
download and install Insight Remote Support Standard components and updates.
Storage Area Network
A Storage area network (SAN) is a network of storage devices and the initiators that store and retrieve
information on those devices, including the communication infrastructure. In large enterprises, a SAN
connects multiple servers to a centralized pool of disk storage. Compared to managing hundreds of
servers, each with their own disks, SANs improve system administration.
Simple Network Management Protocol
One of the management protocols supported by HP Systems Insight Manager. Traditional
management protocol used extensively by networking systems and most servers. MIB-2 is the
standard information available consistently across all vendors.
Storage Management Server
A system on which HP StorageWorks Enterprise Virtual Array (EVA) software is installed, including
HP Command View EVA and HP Replication Solutions Manager, if used. It is a dedicated
management server that runs EVA management software exclusively.
managed system
Nodes on the network that communicate through TCP/IP or IPX. To manage a system, some type of
management protocol (for example, SNMP or WBEM) must be present on the system. Examples of
systems include servers, workstations, desktops, portables, routers, switches, hubs, and gateways.
System Fault Management
SFM is the HP-UX fault management solution that implements WBEM standards. SysFaultMgmt
integrates with other manageability applications like HP SIM, HP SMH, and any other WBEM-based
client such as WEBES.
user
A network user with a valid login on the CMS that has been added to HP Systems Insight Manager.
Web-Based Enterprise Management
Web-Based Enterprise Management (WBEM) is a set of management and Internet standard
technologies developed to unify the management of distributed computing environments, i.e. it is an
industry initiative to standardize management information across different platforms.
Web-Based Enterprise Services
A Remote Support component installed on the CMS that performs real-time service event analysis
through product-specific rule sets. These rule sets are updated regularly as improvements become
available.
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