A.05.70 HP Insight Remote Support Advanced and Remote Device Access Security Overview (October 2011, 5900-1735)

B Summary of Network Ports for Standard Operating System
Connectivity
The following tables summarize all ports that might be used in Insight Remote Support Advanced for Standard
Operating System Connectivity. See Table B-1 for ports that are required for basic system operation.
B.1 Standard Operating System Network Ports
Table B-1 Standard Operating System Connectivity - Firewall/Port Requirements
OptionalConfigurableFunctionDestinationSourcePortsProtocol
RequiredNoDomain Name Service (DNS) - Host
name resolution.
DNS ServerSystem53UDP
RecommendedNoNetwork Time Protocol - Synchronizes
system clock
NTP ServerSystem123UDP
OptionalYesRemote Desktop Protocol - Remote
management (to change port number,
see
http://support.microsoft.com/kb/306759)
SystemCustomer's
MSRDP (Terminal
Services) Client
3389TCP
OptionalYesSecure Shell - Remote managementSystemCustomer's SSH
Client
22TCP
OptionalYesHTTP web accessWeb Server or
Web Proxy
Customer's Web
Browser
80 or web
proxy port
TCP
OptionalYesHTTPS web accessWeb Server or
Web Proxy
Customer's Web
Browser
443 or
web proxy
port
TCP
OptionalNoSimple Mail Transfer Protocol -
Sending email
SMTP ServerSystem25TCP
B.1 Standard Operating System Network Ports 53