HP Insight Online Reporting Guide

Page 54 of 56HP Insight Online:Reporting Guide
Glossary
A
Authenticated User
A user who has access to Reports.
C
Comma-separated values (CSV)
A comma-separated values (CSV) file stores
tabular data (numbers and text) in plain-text
form.
H
HP Authorized Channel Partner
HP Authorized Channel Partner delivers
services and/or installation services on HP’s
behalf.
HP Insight Online
HP Insight Online provides one-stop
personalized, secure access to support the
devices in your IT environment. It is
integrated into HP Support Center for your IT
staff who deploy, manage and support
systems, plus HP Authorized Channel
Partners who support your IT infrastructure.
HP Insight Remote Support
HP Insight Remote Support provides
proactive remote monitoring, diagnostics, and
troubleshooting to help improve the
availability of supported HP servers and
storage systems in your data center.
HP Passport
HP Passport is a single sign-in service that
lets you register with HP Passport enabled
Web sites using a single user identifier and
password of your choice.
HP Passport Password
The HP Passport password you need when
signing in to HP Passport enabled Web sites.
HP Passport User ID
The HP Passport User ID you need when
signing in to HP Passport enabled Web sites.
HP Support Center(HPSC)
HP support portal for business, enterprise,
and IT users. It provides personalized, one-
stop access to the information, tools and help
you need to get support for the HP products
you use.
K
Known Issues
Displays information and workarounds for
known issues.
M
My Care Pack Report
Displays information about Care Pack
support contracts.
My Contract Report
Displays device information associated with
the specified Service Agreement ID.
My Contracts and Warranties Report
Displays contract, care pack, and warranty
information on the selected devices.
My Device Configuration Report
Displays information about the selected HP
EVA, ProLiant, and BladeSystem Onboard
Administrator.
My Firmware Report
Displays information about the installed
firmware for the selected devices.
My Service Event Report
Displays information about the service events
for the selected devices.
My Support Case Report
Displays information about support cases for
the selected devices.