HP Insight Online Reporting Guide

Understand Known Issues
The following lists known issues and workarounds:
Issue Description Workaround
Support of International
Characters in the report name
for opening and saving
generated reports.
If you enter International
Characters in the report name, the
characters appear blank in the pop-
up window when opening and
saving the generated report.
Save the report to your local
drive and rename the report.
Retry link does not display. The Retry link does not display
when a report has a status of
Failed.
Complete one of the
following:
l Return to the New Report
tab and regenerate the
report with the same
selected parameters.
l Return to the Saved
Templates tab and
regenerate the report from
a saved template (when
generating a report, you
must select the Save
these report options as a
template check box to
save the report template).
HP Insight Online:Reporting Guide Page 53 of 56
Chapter 5: Troubleshooting Reports