HP Insight Online Reporting Guide

Tab Column Description
Devices -Data
Not Reported
Customer The name of the customer. Select the column to sort or
select customers.
Device name The name of the device that contains no firmware
information.
Model The model name that identifies the type of device.
Product number The product number of the device.
Serial number The device serial number.
Operating system The operating system.
Connection type The type of connection, for example Insight RS
Centralized Connect.
Notes Displays a reason why data is unavailable. For
example:
n There are no valid collections for this device.
n An error occurred while processing the device Real
World Model during analysis.
n The device is not currently supported.
n The Product number for this device is not present.
n The Operating system returned from the device
collection was unrecognizable to the analysis.
n No firmware inventory components were found for
this device during analysis.
n The device detailed information was unrecognizable
to the analysis.
n Cannot resolve device type.
n Cannot match installed components with reference
data.
n No Entitlement.
n No Rules were evaluated.
HP Insight Online:Reporting Guide Page 46 of 56
Chapter 4: Generating Reports on the My Customers Tab