HP Insight Online Reporting Guide

Generate Customer Reports 36
Generate the My Customer Contracts and Warranties Report 38
Generate the My Customer Device Configuration Report 40
Generate the My Customer Firmware Report 43
Generate the My Customer Service Event Report 47
Generate the My Customer Support Case Report 50
Chapter 5: Troubleshooting Reports 52
Understand Error Messages 52
Understand Known Issues 53
Glossary 54
Index 56
HP Insight Online:Reporting Guide Page 4 of 56
Contents