HP Insight Online Reporting Guide

Generate the My Service Event Report
The My Service Event Report contains information about the service events for the selected devices.
Before generating the My Service Event Report, complete the following steps:
1.
From the New Report tab, select the My Service Event Report. The progress icon appears
while the report is opening. The Service Event Report appears.
2. In the Title field, type the report title.
Note: If you do not enter a report title, an error message appears when you click Generate
Report.
3. From the Format drop-down list, select PDF, Microsoft Excel, or zipped CSV format.
4. Select one or more device(s) from the list. Expand the All Device Groups folder and select the Device
check box.
Note: Virtual VM host devices are not available for selection as these devices do not have
applicable service event data.
5. Select the status of the event, Active, Closed, or both Active and Closed.
Note: This is a required field.
6. Select the start and end date of the reporting period. The start and end date must be in the format
YYYY-MM-DD.
HP Insight Online:Reporting Guide Page 32 of 56
Chapter 3: Generating Reports on the My IT Environment Tab