HP Insight Online Reporting Guide

Contents
Contents 3
Preface 5
Document Purpose and Audience 5
Product Overview 5
Related Documents 5
HP Support Information 6
We Appreciate Your Feedback! 6
Chapter 1: About HP Insight Online My Reports 7
Access Reports 7
Accessing Reports as an Authenticated User 8
Accessing Customer Reports as an HP Authorized Channel Partner 10
Chapter 2: Managing Reports 12
View Generated Reports 12
Accessing Generated Reports 13
Sorting Generated Reports 14
Understanding your HP Proactive Care Reports 14
Generate Reports from Saved Report Templates 15
Performing Tasks with Saved Report Templates 16
Remove Reports 17
Print Reports 17
Chapter 3: Generating Reports on the My IT Environment Tab 18
Generate a New Report 18
Generate the My Care Pack Report 19
Generate the My Contract Report 21
Generate the My Contracts and Warranties Report 23
Generate the My Device Configuration Report 25
Generate the My Firmware Report 28
Generate the My Service Event Report 32
Generate the My Support Case Report 34
Chapter 4: Generating Reports on the My Customers Tab 36
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