HP Insight Online Reporting Guide

8. Click Generate Report.
The My Contract Report appears in the All generated reports section on the Generated Reports tab.
While the report is generating, the status of the report appears as In Progress. On average, reports
generate once every 30 minutes. When the report generates, the status appears as Completed. You
can download the report once the report has a status of Completed. If you entered an email address to
receive a notification when the report completes, click the link in the email notification to view the
report.
9. To download the generated report, click the report name and then click Open to view the report. The
My Contract Report appears in PDF format.
Note: The report may appear blank if there is no data available in the selected reporting
period.
The My Contract Report contains the following columns:
Column Description
Device Name The name of the device associated with the contract.
Model The model name that identifies the type of device.
Support Account Reference
Number
The support account reference number that identifies the
device.
Service Agreement ID The service agreement number that identifies the device.
Status The support status associated with the device during the
specified reporting period, for example, active or expired.
Expiration Date The expiration date of the contract associated with the
device.
HP Insight Online:Reporting Guide Page 22 of 56
Chapter 3: Generating Reports on the My IT Environment Tab