HP Insight Online Reporting Guide

Report Description
My Device Configuration
Report
The My Device Configuration Report contains detailed device
configuration information for your remotely supported products. For
more information about the report types, see "Generate the My Device
Configuration Report" on page 25.
My Firmware Report The My Firmware Report contains information about the installed
firmware for the selected devices. For more information about the
report types, see "Generate the My Firmware Report" on page 28.
My Service Event Report The My Service Event Report contains information about the service
events for the selected devices. For more information about the report
types, see "Generate the My Service Event Report" on page 32.
My Support Case Report The My Support Case Report contains information about support
cases for the selected devices. For more information about the report
types, see "Generate the My Support Case Report" on page 34.
Generate the My Care Pack Report
The My Care Pack Report contains information about Care Pack support contracts.
Before generating the My Care Pack Report, complete the following steps:
1.
From the New Report tab, select the My Care Pack Report. The progress icon appears
while the report is opening. The My Care Pack Report template appears.
2. In the Title field, type the report title.
Note: If you do not enter a report title, an error message appears when you click Generate
Report.
HP Insight Online:Reporting Guide Page 19 of 56
Chapter 3: Generating Reports on the My IT Environment Tab