HP WBEM Services for HP-UX and Linux System Administrator's Guide

Troubleshooting
HP WBEM Services Messages
Chapter 786
The present server certificate file is missing, empty, or not
readable. Restore the certificate file
(/etc/opt/hp/sslshare/cert.pem) from backup, then start the CIM
Server.
— Could not get private key
The present key file is missing, empty, or not readable. Restore
the key file /etc/opt/hp/sslshare/file.pem from backup,
then start the CIM Server.
— Seed file <filename> does not exist (HP-UX only)
Check the random seed file (ll /var/opt/wbem/comserver.rnd
If it does not exist or its size is zero, restore it from the backup.
• Client-side SSL (Secure Socket Layer) Errors (HP-UX Only)
— Could not load certificates into trust store
The present trust store file is missing, empty, or not readable.
Restore the trust store file from backup or create a new trust
store file and then reissue the client request.
— Seed file <filename> does not exist
Clients must pass a random seed file in the SSLContext, and this
one did not.
— Not enough seed data in seed file <filename>
Check the random seed file (ll /var/opt/wbem/ssl.rnd or ll
/var/opt/wbem/wbemexec.rnd). If it does not exist or its size is
zero, restore it from the backup. If it exists and has some content,
try adding some more random data to it.
osinfo Command Messages
•Message: Cannot get info from OS provider
Verify that the provider in your request is listed. Enter cimprovider
-l -m OperatingSystemModule.
•Message: Cannot connect to CIM Server
See if cimserver process is running. Enter ps -ef|grep cimserver.
To start the process, do one of the following:
HP-UX: cimserver (no options).