HP WBEM Services for HP-UX and Linux System Administrator's Guide

Troubleshooting
Checklist for Troubleshooting HP WBEM Services
Chapter 7 71
If any of these files are missing, restore all the repository directories
and files from your backup.
If you cannot restore the repository directories, you will have to
re-initialize the repository. This will return it to the state it was in
when you installed HP WBEM Services, and you will lose any
changes made since then. See Maintaining the Repository in Chapter
5.
• Are you trying to process a request when the provider is not
registered or enabled? Enter cimprovider -l -s to list the name
and status of the registered provider modules and cimprovider
-l-m <modulename> to see the individual providers in that module.
• Exercise the path that requests follow: enter osinfo. This invokes a
simple request. It should process and display a response to show you
it completed.
• Check the syslog files. HP WBEM Services messages are listed below.
• Are you seeing SSL certificate related messages on a CIM Client
request failure? Make sure the remote CIM Server certificate
/etc/opt/hp/sslshare/cert.pem is added to the trust store file on
the client system. For information on how to add certificates to the
trust store file, refer to ssltrustmgr man page.