HP WBEM Providers for Linux Installation Guide and Release Notes

2. If the cimserver is not running, start it using the following command:
# /etc/init.d/tog-pegasus start
3. Check to see if OpenPegasus is installed and running, enter:
# osinfo
If relevant information about your system is displayed, similar to the following, then
OpenPegasus is running:
OperatingSystem Information
Host: test.cao.cpqcorp.net
Name: Red Hat Enterprise Linux AS
( 2.6.9-34.EL #1 SMP Fri Feb 24 16:49:08 EST 2006 )
Version: 2.6.9-34.EL
UserLicense: Unlimited user license
Number of Users: 1 users
Number of Processes: 69 processes
OSCapability: 64 bit
LastBootTime: Jul 21, 2006 10:54:12 (01000)
LocalDateTime: Aug 11, 2006 11:13:13 (01000)
SystemUpTime: 1815541 seconds = 21 days, 0 hrs, 19 mins, 1 sec
Otherwise, it is not running and you must check the installation of OpenPegasus. It might
be necessary to uninstall and reinstall the tog-pegasus RPM that comes with your
distribution; for SLES9 , reinstall the tog-pegasus RPM from the HP Integrity Essentials
Foundation Pack for Linux Support Pack.
4. Check that appropriate changes have been made to the PAM configuration file
(/etc/Pegasus/access.conf) to allow remote access as described in the “Installing and
Configuring” (page 10).
NOTE: The default configuration of OpenPegasus does not allow access to the WBEM
server over the network.
5. Test network connectivity between the management station and your system. If your
management station is named hpsim.your.domain, run the command ping
hpsim.your.domain to test network connectivity.
If the command fails, there is a problem with your network configuration, which you must
investigate and repair before continuing with troubleshooting.
6. Ensure that the user name and password credentials used by HP SIM are correct. When HP
SIM discovers a new system and probes it for WBEM support, you might see errors similar
to the following in /var/log/messages:
Aug 11 08:47:46 deckchair wbem(pam_unix)[9827]: check pass; user unknown
Aug 11 08:47:46 deckchair wbem(pam_unix)[9827]: authentication failure;
logname= uid=0 euid=0 tty=wbemNetwork ruser= rhost=
Aug 11 08:47:48 deckchair cimserver[9827]: pam_authenticate failed:
Authentication failure
Aug 11 08:47:48 deckchair cimserver[9827]: PAM authentication failed for remote user: Administrator
A set of messages similar to the previous appears for each user name and password
combination attempted by HP SIM during the discovery process. If this does not occur, the
most likely cause is HP SIM is unable to connect to the server due to a network connectivity
problem is in need of resolution.
Diagnosing Problems 13