HP Insight Management WBEM Providers 9.4 for Microsoft Windows Data Sheet

When a security defect is found, HP has a well defined process that culminates with the

publication of a security bulletin. The security bulletin provides you with a high level description of

the problem and explains how to mitigate the security defect.

25-4 Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/country/us/en/contact_us.html

After registering, you will receive email notification of product enhancements, new driver versions,

firmware updates, and other product resources.

25-5 Registering for software technical support and

update service

Insight Management includes one year of 24 x 7 HP Software Technical Support and Update

Service. This service provides access to HP technical resources for assistance in resolving software

implementation or operations problems.

The service also provides access to software updates and reference manuals in electronic form as

they are made available from HP.

With this service, Insight Management customers benefit from expedited problem resolution as

well as proactive notification and delivery of software updates. For more information about this

service, see the following website:

http://www.hp.com/services/insight

Registration for this service takes place following online redemption of the license certificate.

25-6 How to use your software technical support

and update

As HP releases updates to software, the latest versions of the software and documentation are

made available to you. The Software Updates and Licensing portal gives you access to software,

documentation, and license updates for products on your HP software support agreement.

You can access this portal from the HP Support Center:

http://www.hp.com/go/hpsc

After creating your profile and linking your support agreements to your profile, see the Software

Updates and Licensing portal at http://www.hp.com/go/hpsoftwareupdatesupport to obtain

software, documentation, and license updates.