Integration for Tivoli

Appendix A: Troubleshooting and known issues 69
wsnmptrap -h hostname 1.3.6.1.4.1.232 6 3008\
1.3.6.1.2.1.1.5 OctetString "hpqSNMPTest"\
1.3.6.1.4.1.232.11.2.11.1 Integer 0\
1.3.6.1.4.1.232.3.2.3.1.1.4 Integer 2
Advanced troubleshooting and debugging
The following sections contain information for advanced troubleshooting and debugging issues relating to
installing and operating the HP Insight Integration for Tivoli.
Installation log
HP Insight Installation for Tivoli creates the IM2_PLUS.log in the Tivoli\db\Host_Name.db\tmp location,
where the Host_Name entry references the name of the TMR where the HP Insight Integration for Tivoli has
been installed. It contains detailed information that can be used to confirm the status of the installation.
Installation and operational errors
Many of the installation and operational functions of the HP Insight Integration create debug output if the
following directories are present:
• Managed Nodes: /tmp/debug (UNIX®) and $DBDIR/tmp/.plusdebug (Windows NT® and later)
• Endpoints: /tmp/debug (UNIX®) and C:\Program Files\Tivoli\lcf\dat\1\.plusdebug (Windows NT®
and later)
When debugging is enabled, the following log files are saved. These files are always created during the
installation of the Insight Integration but are not saved unless the appropriate debug directories are already
created.
• IM_ALIDB_after.error
• IM_ALIDB_after.output
Obtaining configuration information
The following commands output additional information about the Tivoli environment and might prove useful
when trying to troubleshoot any installation or operational problems:
• wlsinst -ah—Lists applications and patches installed on all TMRs and Managed Nodes
• wgetrim tec—Lists information regarding the tec RDBMS interface module (RIM) object
• wgetrim inventory—Lists information regarding the Inventory RIM object
• wlookup -ar Gateway—Displays the defined gateways
• odadmin odlist—Displays connections from TMR to Managed Nodes
• odadmin—Displays directory names