HP Version Control Repository Manager 7.0 User Guide
HP Version Control Repository Manager - Troubleshooting
http://xmldocs.fc.hp.com/help/vcrepository/en/vcrm_ts.html[9/15/2011 4:24:43 PM]
HP Insight Control performance management
HP Insight Control performance management Tools
The HP VCRM is accessible from HP SMH and from
https://VCRMSystem:2381.
Log problems
Why are there multiple log entries in the HP VCRM log about components
being modified or added after a HP Service Pack for ProLiant, ProLiant
and Integrity Support Packs is uploaded?
Solution: The HP VCRM logs the specific additions that it receives from the upload control,
but it also monitors the repository directory as a separate activity. The operating system
provides separate notifications about changes in the repository directory, and these can
result in multiple log entries, which can be ignored.
The default Internet Explorer security settings prevent you from
downloading the file.
Solution:To resolve this issue, HP recommends that you add the HP SMH URL to Internet
Explorer's Trusted Sites.
To add the HP SMH to Internet Explorer's Trusted Sites:
1. From Internet Explorer, click Tools
Internet Options.
2. Click the Security tab. The Security tab appears.
3. Select the Trusted sites icon.
4. Click [Sites...]. The Trusted sites dialog box appears.
5. In the Add this Web site to the zone field, enter
https://hostname:2381/
and click [Add].
6. Click [OK] to save your changes and close the Trusted sites dialog box.
7. Click [OK] to close the Internet Options dialog box.
Pre-configuration problems
I am unable to add a certificate to the HP SMH component when
preconfiguring it in the HP VCRM or Systems Insight Manage. I receive
the error Unable to Read the certificate file when I select a certificate using
[Browse].
Solution: By default, Internet Explorer security settings block some actions.
HP recommends the following actions:
1. Be sure the selected certificate file has at least read access.
2. From the system you are browsing from, add the HP VCRM system's URL to
Internet Explorer's Trusted Sites list.
To add the HP VCRM URL to Internet Explorer's Trusted Sites:
a. From Internet Explorer, click Tools
Internet Options.
b. Click the Security tab. The Security tab appears.
c. Select the Trusted sites icon.
d. Click [Sites...]. The Trusted sites dialog box appears.
e. Click [Default] and be sure the Security level for this zone is set to
Low.
f. In the Add this Web site to the zone field, enter
https://VCRMSystem:2381 and click [Add].
g. Click [Close] to save your changes and close the Trusted sites dialog box.