HP Version Control Agent 7.
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Contents 1 Product overview........................................................................................4 2 Getting started...........................................................................................6 Internet Explorer security settings.................................................................................................6 Logging in...............................................................................................................................7 Logging out.
1 Product overview The (HP VCA) is an HP Insight Management Agent that is installed on a system to enable you to view the HP software and firmware that is installed on that system. The HP VCA can be configured to point to a repository being managed by the HP Version Control Repository Manager (HP VCRM), allowing easy version comparison and software updates from the repository to the system on which the HP VCA is installed.
• Viewing HP Service Pack for ProLiant details - View the details associated with a HP Service Pack for ProLiant or individual software component in the HP Version Control Repository • Updating software - Install a HP Service Pack for ProLiant or individual software component from the HP Version Control Repository • Printing software status- Print the installed software inventory and software status • Viewing the log - View the HP VCA log • Clearing the log - Clear the HP VCA log • Changing log s
2 Getting started To start using the HP Version Control Repository Manager (HP VCRM) and the HP Version Control Agent (HP VCA), use the following steps as a guideline for installing and configuring your machines properly: 1. Verify that your system meets minimum requirements. For more information regarding minimum requirements, refer to the HP Version Control Installation and Configuration Guide. 2. Install and configure the HP SMH.
Logging in Access the HP Version Control Agent (HP VCA) graphical user interface (GUI) from any network client using a web browser. For information about which browsers are supported, refer to the HP Version Control Installation and Configuration Guide. IMPORTANT: If an HP Version Control Repository Manager (HP VCRM) has not been configured, only the Software and Firmware Inventory of items currently installed on the system are displayed on the Home page.
3 Navigating the software The HP Version Control Agent ( HP VCA) provides an interface that enables you to easily navigate through the tabbed pages: • The Home page • The log page • ??? Related topics Viewing overall software status icons The Home page The log page ??? 8 Navigating the software
4 The Home page The Home page lists the HP software and version currently installed. The content of the Home page depends on the configuration of the HP Version Control Repository Manager (HP VCRM). Refer to “Changing settings” (page 13) for information regarding the configuration of the HP VCRM and Reference Support Pack. The following screen shows the Version Control Agent Home page with the current Software Status and the list of the Installed Software.
configured, the Overall Software Status icon is based on a comparison between the installed software or firmware versions and newest components available from the configured HP VCRM. The overall software status that appears depends on the configuration defined using the Change Settings link. You can configure the Overall Software Status to display a Major status if the server software version does not match the Reference Support Pack version.
Note: The status is that of the latest version of the component in the configured repository. Icon Status This update contains critical bug fixes. HP requires that you apply this update at your earliest convenience. The repository contains a version of this component that might contain bug fixes or new hardware support. HP recommends that you review information about this version and apply this update appropriately.
If the HP Version Control Agent (HP VCA) options have not been set, only the Installed Version column displays the software or firmware versions currently installed on the agent system. After an HP Version Control Repository Manager (HP VCRM) has been configured using the Change Settings link, the Latest Version column appears. The Latest Version column displays the newest available version of the component in the configured repository.
Viewing installed software Viewing the Reference support pack The Reference Support Pack is configured by using the Changing settings link. You can select a Reference Support Pack to be used to determine the overall software status of the system. This configuration enables the monitoring of installed software versions against a known, stable set of software versions. You can use an HP Service Pack for ProLiant or a Custom Software Baseline as a Reference Support Pack .
on whether the HP SMH or Management HTTP Server is installed at the system specified in the previous step. This account must have Operator or Administrator level at the HP VCRM system, so it is recommended that you use a browser to verify the login account and password before entering it. Note: You must enter the administrator or operator account defined in the HP SMH and provide the appropriate password for the HP VCA to download software from the HP VCRM.
3. Click Next to continue. The Select the Reference Support Pack page appears. Click Reset to clear the settings you just specified or Cancel to abort the changes. Note: If the HP VCRM cannot be accessed, an error message appears, and you are returned to the HP Version Control Agent Change Settings page to reenter the settings.
2. Select one, more than one, or all items under Support Pack Version and/or Latest Version. 3. The Automatically Install Minimum Dependencies option appears at the bottom of the page. Select this option to install the minimum dependencies required to install the selected items. This option is available in VCA 2.2 or later connecting with VCRM version 2.2 or later.
NOTE: CPLD firmware upgrade reflects only after unplugging and plugging the power supply cable to the server. This is applicable for Hydrazine servers. • Force downgrade or re-install. Enables the software to re-install itself over an existing or newer version. Note: A downgrade to an older version might not succeed, even though this box is selected.
2. Click Refresh Inventory. The Home page is refreshed. Related topics The Home page Viewing overall software status icons Printing software status The Print Software Status and Installed Software feature enables you to print a report that contains the following: • Overall software status • Reference Support Pack • Names of installed software • Installed version • Latest version To print the software status and installed software: 1.
5 The log page The Log page contains information logged by the HP Version Control Agent (HP VCA) during its operation. The log is often informational when you are trying to troubleshoot a problem, such as why a specific task failed. The log can be cleared using the Clear the Log tab.
• Severity. The severity icons shown report the severity of an event. • ◦ Informational and Normal events are logged to confirm the internal event, such as startup, or the result of a successful task completion, such as a component install. ◦ Warning events can indicate a condition that might mean a feature of the HP VCA is not fully operational, such as an incorrect configuration. ◦ Major events are logged when a task or process fails.
Clearing the log If the logs become lengthy and cumbersome, it can become difficult to find the information for which you are searching. The Clear the Log tab enables you to clear the HP VCA Log. CAUTION: caution. Clearing the HP Version Control Agent log file is irreversible. Use this feature with IMPORTANT: Be sure that you have configure the Internet Explorer security settings properly. For more information, refer to Internet Explorer security settings.
3. 4. In the Log Aging section, select Log Aging to specify a certain number of days to retain the log entries before automatically deleting them. You can deselect Enable Log Aging if you do not want to automatically delete log entries. In the Days to Keep Entries field, enter the number of days that you want to retain the log entries before deleting them. Note: By default, log entries are kept for 90 days. 5. 6. 7. 8.
6 Troubleshooting Access problems My Install buttons are grayed out in the HP VCA when I configure the HP VCA with administrator, operator or even invalid credentials to connect to the HP VCRM. Solution: The HP VCRM's HP SMH has anonymous access enabled. HP recommends that you upgrade the HP VCRM with the version from the 7.50 HP Management CD.
Log problems Why do I see a reboot required, Status 2 in the HP VCA Log but not in the Install Log? Solution: The HP VCA Log page contains information logged by the HP VCA during its operation. The HP VCA Log is often informational when you are trying to troubleshoot a problem, such as why a specific task failed. In this specific case, the component setup program detected that the installation succeeded, but will not be complete until the system is rebooted.
HP Service Pack for ProLiant After initiating the SPP installation on a server, a message displays indicating XML PARSING ERROR and the log details display The xml file was tainted. The SPP installation is terminated. Solution: The SPP installation is terminating due to low disk space. To resolve this issue, ensure the server has at least 200 MB or more of free disk space so the installation can complete successfully.
SmartStart installs all components, specifically storage components, for hardware, regardless of the physical location of hardware on the server, for example: • 32-Bit SCSI Controller Driver for Windows NT 4.0 • Drive Array Driver for Windows NT 4.0 • Smart Array-2 Controllers Driver for Windows NT 4.0 • 64-Bit/66Mhz Dual Channel Wide Ultra3 SCSI Controller Driver for Windows NT 4.0 • Smart Array 5x Controller Driver for Windows NT.
NT, choose the Foundation Agents for Windows from the Windows 2000 and Windows NT branch. What capabilities do I get from the HP VCA alone? Solution: The HP VCA provides a list of the HP Web-enabled System Management Software and firmware installed on the local server. For the HP VCA to provide version control and software distribution functionality, it must be configured to refer to a HP VCRM.
7 Support and other resources Information to collect before contacting HP Be sure to have the following information available before you contact HP: • Software product name • Hardware product model number • Operating system type and version • Applicable error message • Third-party hardware or software • Technical support registration number (if applicable) How to contact HP Use the following methods to contact HP technical support: • In the United States, see the Customer Service / Contact HP U
The service also provides access to software updates and reference manuals in electronic form as they are made available from HP. With this service, Insight Management customers benefit from expedited problem resolution as well as proactive notification and delivery of software updates. For more information about this service, see the following website: http://www.hp.com/services/insight Registration for this service takes place following online redemption of the license certificate.
| The character that separates items in a linear list of choices. ... Indicates that the preceding element can be repeated one or more times. WARNING An alert that calls attention to important information that, if not understood or followed, results in personal injury. CAUTION An alert that calls attention to important information that, if not understood or followed, results in data loss, data corruption, or damage to hardware or software.
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Glossary available software A listing of the software components available in the repository that the HP VCA has been configured to point to. When browsing directly into a HP VCA, these additional components can be selected for installation. component A component is a single, self-describing, installable (interactive or silent) binary file containing a single piece of software, such as firmware image, driver, agent, or utility, that is supported by the management and update tools.
Red Hat Package Manager The Red Hat Package Manager is a powerful package manager that can be used to build, install, query, verify, update, and uninstall individual software packages. A package consists of an archive of files and package information, including name, version, and description. Reference Support Pack A baseline bundle of HP software components that the HP VCA can be configured to point to in the repository.
Index typographic conventions, 29 A accessing, 7 updating, 15 B browser errors, 6 V viewing, 11, 12, 19, 20, 27 C changing, 21 HP VCA settings, 13 clearing, 21 G getting started, 6 H hiding, 13 Home page HP Version Control Agent , 9 HP Version Control Agent, 6, 7, 8, 9, 11, 12, 13, 15, 17, 18, 19, 20, 21, 23, 27 change settings, 13 I Internet Explorer security settings, 6 L logging in, 7 logging out, 7 N navigating, 8 P printing, 18 problems Log, 24 miscellaneous, 26 print, 24 Replicate Agent Set
