HP ProLiant Updates Catalog (v 2014.02.0) User Guide
Contents
1 Introduction...............................................................................................4
2 Support matrix...........................................................................................5
Supported System Center products..............................................................................................5
Supported managed operating systems.......................................................................................5
Supported managed servers......................................................................................................5
3 Installing the HP ProLiant Updates Catalog.....................................................6
Considerations ........................................................................................................................6
Installation...............................................................................................................................6
4 Using the HP ProLiant Updates Catalog.........................................................7
5 Reference..................................................................................................8
6 Troubleshooting..........................................................................................9
The compliance percentage is 0% .............................................................................................9
Initial install status is failed.........................................................................................................9
Software bundle fails to install....................................................................................................9
Firmware bundle fails to install...................................................................................................9
With version 2013.09.0, the Windows Server 2008 software bundles do not install the latest HP
Insight Management WBEM Providers.........................................................................................9
With version 2014.02.0, the Windows Server 2008 software bundles do not install the latest HP
Insight Management Agents.....................................................................................................10
7 Deploying firmware and software updates manually......................................11
8 Support and other resources......................................................................13
Information to collect before contacting HP.................................................................................13
How to contact HP..................................................................................................................13
Registering for software technical support and update service.......................................................13
How to use your software technical support and update service...............................................13
Warranty information.........................................................................................................14
HP authorized resellers............................................................................................................14
Related information.................................................................................................................14
Typographic conventions.........................................................................................................14
9 Documentation feedback...........................................................................16
Glossary....................................................................................................17
Contents 3