HP Insight Control Server Provisioning 7.3 Update 1 Administrator Guide
Windows Build Plan error: Please provide a value for custom attribute 'ProductKey_<OS>’ to
proceed with installation
Possible cause and resolutionSymptom
Your Windows product key was not entered. On the Settings
screen, select Edit Product Keys. Select Create product key
and enter your Windows product key.
NOTE: HP-provided Build Plans have steps to verify the
presence of this custom attribute before starting the
installation, but if the Build Plan is modified, you might see
this error.
Windows Build Plan error: Please provide a value for
custom attribute 'ProductKey_<OS>’ to proceed with
installation
ESXi Build Plan failures
My deployed ESXi server is in maintenance mode or is showing as “server in unreachable state”
Possible cause and resolutionSymptom
This is the expected behavior. Insight Control server
provisioning does not have an agent for ESXi systems, so
My deployed ESXi server is in maintenance mode or is
showing as “server in unreachable state”.
when installation completes and the server enters production,
there is no notification to the appliance. The server status
icon will always stay in maintenance mode and server
properties might not be reflected properly.
See “Handle an ESXi server once it’s deployed” for
additional information.
ESXi installation fails with gateway message
Possible cause and resolutionSymptom
A gateway is required for OS deployment of ESXi 5.x with
static IP addressing.
HP-provided Build Plans have a step to check for this before
the installation starts, but a customized Build Plan may have
had this step removed.
Your ESXi installation with static addressing fails with a
console message about failing to specify a gateway.
When deploying ESXi with static IP addressing, you must
specify a gateway for the deployment to succeed.
ESXi installation has nameserver warning
Possible cause and resolutionSymptom
This is just a warning. The OS installation will continue and
the message will be removed.
Your ESXi installation with static addressing shows a
warning on the console that a nameserver was not
specified.
ESXi installation repeats
Possible cause and resolutionSymptom
In general, this happens when trying to install ESXi on
multi-disk systems. The default Insight Control server
ESXi installation repeats
provisioning ESXi answer file instructs installation to occur
on the first available disk. Depending on how ESXi detects
hard drives in the system, the first available disk might not
be the intended installation drive.
86 Troubleshooting