HP Insight Control Server Provisioning 7.2 Online Help
Table Of Contents
- HP Insight Control Server Provisioning 7.2 Online Help
- Contents
- 1 Welcome to HP Insight Control server provisioning online help
- 2 Quick start
- 3 How Do I ... ?
- 3.1 General how do I ... ?
- 3.2 Jobs how do I ... ?
- 3.3 OS Build Plan how do I ... ?
- 3.3.1 Make sure a target server is ready for an OS Build Plan to run on it
- 3.3.2 Select an OS Build Plan and then select the servers to provision
- 3.3.3 Select servers and then pick the OS Build Plan to use
- 3.3.4 Know what the default administrator/root password is
- 3.3.5 Perform a boot from SAN installation
- 3.3.6 Configure the boot device on a Fibre Channel HBA
- 3.3.7 Create a Windows scripted install OS Build Plan that installs Windows without a product key
- 3.3.8 Install a specific Windows edition
- 3.3.9 Enable Windows Multipath I/O (MPIO) feature after a Windows OS installation
- 3.3.10 Enable Windows Hyper-V role after a Windows OS installation
- 3.3.11 Create a Windows scripted installation OS Build Plan for a localized distribution
- 3.3.12 Create a Linux scripted installation OS Build Plan for a localized distribution
- 3.3.13 Upgrade the firmware on my ProLiant server
- 3.3.14 Deploy a Support Pack for ProLiant (SPP)
- 3.3.15 Upgrade, rewrite, or downgrade a specific firmware component
- 3.3.16 Create customized RAID deployments
- 3.3.17 Capture hardware settings of a server and deploy them to other servers
- 3.3.18 Change a Build Plan’s timeout
- 3.4 Scripts how do I ... ?
- 3.5 Servers how do I ... ?
- 3.6 Matrix OE integration how do I ... ?
- 3.6.1 Determine the values needed for Matrix OE integration
- 3.6.2 Integrate with Matrix OE during installation
- 3.6.3 Integrate with a previously installed Matrix OE installation
- 3.6.4 Configure OS Build Plans for use in Matrix OE
- 3.6.5 Validate the Matrix OE integration
- 3.6.6 Restore communication with Matrix OE if I changed the Deployment IP address
- 4 Servers
- 5 OS Build Plans
- 5.1 Best practices for OS Build Plans
- 5.2 Capturing and installing images
- 5.3 Copying OS Build Plans
- 5.4 Creating OS Build Plans
- 5.5 Custom attributes for OS Build Plans
- 5.6 Deleting OS Build Plans
- 5.7 Editing OS Build Plans
- 5.8 General information for OS Build Plans
- 5.9 History of OS Build Plan changes
- 5.10 Listing available OS Build Plans
- 5.11 Monitoring a running OS Build Plan
- 5.12 Overview screen for OS Build Plans
- 5.13 Requirements for OS Build Plans
- 5.14 Running an OS Build Plan
- 5.15 Steps for OS Build Plans
- 6 Scripts
- 7 Configuration files
- 8 Packages
- 9 Jobs
- 10 Settings
- 10.1 Activating Insight Control server provisioning
- 10.2 Appliance settings information
- 10.3 Create a certificate signing request
- 10.4 Create a self-signed certificate
- 10.5 Create a support dump for HP Support
- 10.6 Download audit logs
- 10.7 Edit HP Support access
- 10.8 Editing appliance networking settings
- 10.9 Editing DHCP settings and uploading WinPE
- 10.10 Editing facility custom attributes
- 10.11 Editing initial appliance networking settings
- 10.12 Editing Media Server settings
- 10.13 Editing OS deployment settings
- 10.14 Editing product key settings
- 10.15 Facility custom attributes information
- 10.16 Import a certificate
- 10.17 Overview screen for settings
- 10.18 Product key settings information
- 10.19 Update the appliance
- 11 Users
- 12 Troubleshooting index
- 12.1 Known issues and restrictions
- 12.2 Customer advisories
- 12.3 The GUI has display problems
- 12.4 Links in EULA lead to error message
- 12.5 Target servers cannot PXE boot into the appliance
- 12.6 Unable to add a server via iLO
- 12.6.1 Possible causes
- 12.6.2 iLO is unresponsive
- 12.6.3 iLO IP address is incorrect
- 12.6.4 The iLO is not accessible from the appliance
- 12.6.5 Incorrect iLO credentials
- 12.6.6 Insufficient iLO permissions
- 12.6.7 Target system is at the BIOS screen or powering on
- 12.6.8 BIOS date and time are too far off
- 12.6.9 iLO password uses illegal characters
- 12.7 Error: Cannot add user. The login/user name already exists
- 12.8 Target servers unable to reach the Media Server Windows file share
- 12.9 Unable to deploy an OS
- 12.10 Device busy error on create stub partition
- 12.11 Linux or ESXi Build Plan error: create stub partition
- 12.12 Windows Build Plan error: Diskpart failed to create system drive partition
- 12.13 OS deployment error: Could not find the SUSE Linux Enterprise Server 11 Repository
- 12.14 Windows Build Plan error: Please provide a value for custom attribute ‘ProductKey_
’ to proceed with installation - 12.15 Windows SPP Build Plan fails on Install Windows SPP step
- 12.16 RHEL6.3 OS deployment fails on server with iSCSI or FCOE
- 12.17 Deployment fails on server with B120i or B320i SmartArray
- 12.18 OS Build Plan fails on Check iLO Service step
- 12.19 Boot step error on iLO error: Problem manipulating EV
- 12.20 Build Plan fails and target server is at Intelligent Provisioning screen
- 12.21 Unable to install to a multi-disk system
- 12.22 ESXi installation repeats
- 12.23 ESXi installation fails with gateway message
- 12.24 ESXi installation has nameserver warning
- 12.25 My deployed ESXi server is in maintenance mode
- 12.26 Jobs completed steps inconsistent with log
- 12.27 Resource not found error
- 12.28 Matrix OE does not show OS Build Plans
- 12.29 Error: Mid and crypto not found
- 12.30 Message: Processing of response file failed ...
- 12.31 Error: can’t get packet
- 12.32 OS Build Plan or add iLO fails at Wait for HP SA Agent step
- 12.33 Server is in WinPE after capture image
- 12.34 When booting the appliance, UNEXPECTED INCONSISTENCY error
- 12.35 Unexpected message: Please wait while your appliance restarts
- 12.36 Cannot navigate away from an appliance screen
- 12.37 Error message on browser screen after clicking download link
- 12.38 GUI is sluggish after changing deployment IP address
- 12.39 GUI main menu freezes with Windows Internet Explorer
- 12.40 Appliance reboot on first time setup loses console
- 12.41 What to do if a certificate action fails
- 12.42 What to do if a support dump file creation action fails
- [Glossary]
- Index
12.32.3 atMost parameter is too small
The Wait for HP SA Agent step waits as long as the --atMost parameter specifies. It is taking
longer for the server to boot and the agent to start. Change the --atMost parameter in the Wait
for HP SA Agent step to something larger.
12.32.4 Target server is inaccessible
The Wait for HP SA Agent step will time out waiting for the agent to register with the appliance.
Make sure the NIC on the target server is accessible by the appliance, either on the same network
or routable.
12.32.5 Target server did not get a DHCP address
Make sure DHCP is configured either on the appliance or with an external DHCP server. There
must be a properly configured DHCP server that can provide an IP address and booting information
to the target server.
12.32.6 The BIOS hardware date and time are incorrect
Correct the date and time in BIOS or boot the server to the Linux service OS. The Linux service OS
will synchronize its time to the time on the appliance.
12.32.7 The decommission step broke the agent connection
It’s possible for the appliance to lose its connection to the server under the following condition:
1. The server was originally in production and then booted to a service OS without the
decommission step. Some hardware Build Plans might do this.
2. Later, a boot step calling for the same service OS was run, but this boot step was followed
by a decommission step, as in most OS installation Build Plans.
The result is the decommission step breaks the appliance connection to the agent and the Build
Plan fails.
If this happens, you can run the OS installation Build Plan again and it should recover.
If you want to bring a system from production back to maintenance for eventual reinstallation and
you want to avoid this scenario, run one of the Prepare server for Reprovisioning Build Plans.
12.33 Server is in WinPE after capture image
12.33.1 Symptom
The target server is left in the WinPE service OS after the capture image Build Plan is run.
12.33.2 Resolution
This is the expected behavior. You will need to deploy the image you just captured back to the
reference server.
12.34 When booting the appliance, UNEXPECTED INCONSISTENCY
error
When booting the appliance, the boot process fails with an “UNEXPECTED INCONSISTENCY”
error and requests an fsck be run. This happens when the date and time on the VM host is
incorrect and is set to a date earlier than the date the appliance was created or last booted.
Change the date and time on the VM host to the correct time and reboot the appliance.
110 Troubleshooting index