HP Insight Control Server Provisioning 7.2 Online Help
Table Of Contents
- HP Insight Control Server Provisioning 7.2 Online Help
- Contents
- 1 Welcome to HP Insight Control server provisioning online help
- 2 Quick start
- 3 How Do I ... ?
- 3.1 General how do I ... ?
- 3.2 Jobs how do I ... ?
- 3.3 OS Build Plan how do I ... ?
- 3.3.1 Make sure a target server is ready for an OS Build Plan to run on it
- 3.3.2 Select an OS Build Plan and then select the servers to provision
- 3.3.3 Select servers and then pick the OS Build Plan to use
- 3.3.4 Know what the default administrator/root password is
- 3.3.5 Perform a boot from SAN installation
- 3.3.6 Configure the boot device on a Fibre Channel HBA
- 3.3.7 Create a Windows scripted install OS Build Plan that installs Windows without a product key
- 3.3.8 Install a specific Windows edition
- 3.3.9 Enable Windows Multipath I/O (MPIO) feature after a Windows OS installation
- 3.3.10 Enable Windows Hyper-V role after a Windows OS installation
- 3.3.11 Create a Windows scripted installation OS Build Plan for a localized distribution
- 3.3.12 Create a Linux scripted installation OS Build Plan for a localized distribution
- 3.3.13 Upgrade the firmware on my ProLiant server
- 3.3.14 Deploy a Support Pack for ProLiant (SPP)
- 3.3.15 Upgrade, rewrite, or downgrade a specific firmware component
- 3.3.16 Create customized RAID deployments
- 3.3.17 Capture hardware settings of a server and deploy them to other servers
- 3.3.18 Change a Build Plan’s timeout
- 3.4 Scripts how do I ... ?
- 3.5 Servers how do I ... ?
- 3.6 Matrix OE integration how do I ... ?
- 3.6.1 Determine the values needed for Matrix OE integration
- 3.6.2 Integrate with Matrix OE during installation
- 3.6.3 Integrate with a previously installed Matrix OE installation
- 3.6.4 Configure OS Build Plans for use in Matrix OE
- 3.6.5 Validate the Matrix OE integration
- 3.6.6 Restore communication with Matrix OE if I changed the Deployment IP address
- 4 Servers
- 5 OS Build Plans
- 5.1 Best practices for OS Build Plans
- 5.2 Capturing and installing images
- 5.3 Copying OS Build Plans
- 5.4 Creating OS Build Plans
- 5.5 Custom attributes for OS Build Plans
- 5.6 Deleting OS Build Plans
- 5.7 Editing OS Build Plans
- 5.8 General information for OS Build Plans
- 5.9 History of OS Build Plan changes
- 5.10 Listing available OS Build Plans
- 5.11 Monitoring a running OS Build Plan
- 5.12 Overview screen for OS Build Plans
- 5.13 Requirements for OS Build Plans
- 5.14 Running an OS Build Plan
- 5.15 Steps for OS Build Plans
- 6 Scripts
- 7 Configuration files
- 8 Packages
- 9 Jobs
- 10 Settings
- 10.1 Activating Insight Control server provisioning
- 10.2 Appliance settings information
- 10.3 Create a certificate signing request
- 10.4 Create a self-signed certificate
- 10.5 Create a support dump for HP Support
- 10.6 Download audit logs
- 10.7 Edit HP Support access
- 10.8 Editing appliance networking settings
- 10.9 Editing DHCP settings and uploading WinPE
- 10.10 Editing facility custom attributes
- 10.11 Editing initial appliance networking settings
- 10.12 Editing Media Server settings
- 10.13 Editing OS deployment settings
- 10.14 Editing product key settings
- 10.15 Facility custom attributes information
- 10.16 Import a certificate
- 10.17 Overview screen for settings
- 10.18 Product key settings information
- 10.19 Update the appliance
- 11 Users
- 12 Troubleshooting index
- 12.1 Known issues and restrictions
- 12.2 Customer advisories
- 12.3 The GUI has display problems
- 12.4 Links in EULA lead to error message
- 12.5 Target servers cannot PXE boot into the appliance
- 12.6 Unable to add a server via iLO
- 12.6.1 Possible causes
- 12.6.2 iLO is unresponsive
- 12.6.3 iLO IP address is incorrect
- 12.6.4 The iLO is not accessible from the appliance
- 12.6.5 Incorrect iLO credentials
- 12.6.6 Insufficient iLO permissions
- 12.6.7 Target system is at the BIOS screen or powering on
- 12.6.8 BIOS date and time are too far off
- 12.6.9 iLO password uses illegal characters
- 12.7 Error: Cannot add user. The login/user name already exists
- 12.8 Target servers unable to reach the Media Server Windows file share
- 12.9 Unable to deploy an OS
- 12.10 Device busy error on create stub partition
- 12.11 Linux or ESXi Build Plan error: create stub partition
- 12.12 Windows Build Plan error: Diskpart failed to create system drive partition
- 12.13 OS deployment error: Could not find the SUSE Linux Enterprise Server 11 Repository
- 12.14 Windows Build Plan error: Please provide a value for custom attribute ‘ProductKey_
’ to proceed with installation - 12.15 Windows SPP Build Plan fails on Install Windows SPP step
- 12.16 RHEL6.3 OS deployment fails on server with iSCSI or FCOE
- 12.17 Deployment fails on server with B120i or B320i SmartArray
- 12.18 OS Build Plan fails on Check iLO Service step
- 12.19 Boot step error on iLO error: Problem manipulating EV
- 12.20 Build Plan fails and target server is at Intelligent Provisioning screen
- 12.21 Unable to install to a multi-disk system
- 12.22 ESXi installation repeats
- 12.23 ESXi installation fails with gateway message
- 12.24 ESXi installation has nameserver warning
- 12.25 My deployed ESXi server is in maintenance mode
- 12.26 Jobs completed steps inconsistent with log
- 12.27 Resource not found error
- 12.28 Matrix OE does not show OS Build Plans
- 12.29 Error: Mid and crypto not found
- 12.30 Message: Processing of response file failed ...
- 12.31 Error: can’t get packet
- 12.32 OS Build Plan or add iLO fails at Wait for HP SA Agent step
- 12.33 Server is in WinPE after capture image
- 12.34 When booting the appliance, UNEXPECTED INCONSISTENCY error
- 12.35 Unexpected message: Please wait while your appliance restarts
- 12.36 Cannot navigate away from an appliance screen
- 12.37 Error message on browser screen after clicking download link
- 12.38 GUI is sluggish after changing deployment IP address
- 12.39 GUI main menu freezes with Windows Internet Explorer
- 12.40 Appliance reboot on first time setup loses console
- 12.41 What to do if a certificate action fails
- 12.42 What to do if a support dump file creation action fails
- [Glossary]
- Index
12.6.8 BIOS date and time are too far off
Under certain circumstances, adding a server can fail if the BIOS hardware clock is incorrect by
a wide margin. This is most common after using the erase server Build Plan which resets the system
BIOS, and when using WinPE as the default service OS.
Either manually set the BIOS date and time or switch to using Linux as the default service OS,
which has a built-in time synchronization feature. Once in the Linux service OS, the time will be
set properly and Windows Build Plans can be run.
12.6.9 iLO password uses illegal characters
Certain special characters might cause problems if they are used in your iLO user name or password.
The double quote (“) is one of these. If you see errors relating to illegal characters, change your
iLO password and try again.
12.7 Error: Cannot add user. The login/user name already exists
When adding a server via PXE, the Registers IloManagerService job might fail with the error:
Cannot add user. The login/user name already exists.. Delete the server and
add it again.
12.8 Target servers unable to reach the Media Server Windows file share
12.8.1 Symptom
An OS Build Plan fails on the step Set Media Source when trying to mount the Media Server
Windows file share or steps that access the Media Server report not being able to access it. This
might occur during an OS installation with reports occurring on the target server console.
12.8.2 Possible cause checklist
• Verify the Media Server settings specified on the Settings Media Server panel are correct.
One way to verify the settings is to manually map the drive or access the http URL from a
system on the same network as your appliance.
• Make sure the Media Server IP address is accessible from your appliance network and the
network your target servers are on.
• If a gateway is required to access your Media Server, make sure the gateway is properly
defined in your Settings Appliance and Settings DHCP panels.
12.9 Unable to deploy an OS
12.9.1 Possible cause checklist:
1. Verify the OS being deployed is supported on the target servers.
2. Verify the server has at least one disk that’s been properly configured.
3. Verify the VID is DISABLED in the BIOS. (This is the default setting, but it might have been
updated manually.)
a. During the boot, select F9 to access the ROM-Based Setup Utility.
b. Select Advanced Options→Advanced System ROM options.
c. Select Virtual Install Disk and set it to Disabled.
d. Exit the ROM-Based Setup Utility.
4. Verify the date and time are set properly in BIOS.
12.7 Error: Cannot add user. The login/user name already exists 103