HP Insight Control Power Management 7.0 User Guide
Insight Control power management fails to show the Power graph and I receive
the message Insight Control power management could not communicate with
the Management Processor.
Solution: Take the following steps to resolve the problem:
1. Make sure the Management Processor of the system is discovered in Systems Insight Manager.
NOTE: System to iLO 2 association is a must to view the Power graph in power management.
2. Select Options→Identify Systems to run the Identification Task on the management processor
and its system to get the association.
3. Click Refresh Data to view the latest power information.
Unable to communicate with Management Processor <mpname>
in server <servername> because the Management Processor
does not have a serial number and(or) network address.
Please re-identify the Management Processor and try
again.
Solution: There might be a problem with duplicate iLOs associated with the system. Use the All
Management Processors view and identify the iLOs associated with the server. There is one iLO
with its name being the IP address of the iLO and another iLO with the serial number of the iLO
as its system name. Delete the iLO with no IP address recorded.
Discovery of PDU/PDR does not create Power Delivery Devices.
Solution: If the Breaker Panel, Branch Circuit, Rack PDU, or Load Segments associated with the
PDU/PDR management module are not discovered properly, verify the PDR/PDU monitoring via
SNMP configuration settings. After making the required changes, select and identify the system
using Identify Systems option. You will see the following identifying systems output to enable
discovery/monitoring of the PDU/PDR:
* Checking for SNMP protocol support on system.
Result: The system responded to an SNMP request;
it supports SNMP.
...
* Checking if this system is supported by
Insight Control power management.
* Insight Control power management is supported.
NOTE: For iPDU, ensure to check the credentials during discovery.
For the incorrect PDU/PDR settings, the message will be displayed as:
* Checking for SNMP protocol support on system.
Result: The system did not respond to SNMP.
Verify security settings and community strings
in Options->Security->Credentials->System Credentials.
...
* Checking if this system is supported by
Insight Control power management.
* Insight Control power management is not supported.
Incorrect iLO credentials.
When incorrect iLO credentials are entered for the servers in an enclosure, the progress bar window
will run indefinitely during EDPC setting.
Recovering from error messages 31