HP Insight Control for Linux 6.3 Release Notes

2 Issues and suggested actions

2.1 Customer advisories

A customer advisory is a concise communication clearly identifying specific issues and the effective

resolution for selected servers. If you are experiencing difficulty, there might be a customer advisory

that can help you.

You can receive proactive customized email messages that provide customer advisories as well

as drivers, software patches, product change notifications, patches, security bulletins, and more.

http://www.hp.com/go/myadvisory

Alternatively, you can search for a customer advisory using keywords from the following website:

http://welcome.hp.com/country/us/en/support_task.html

For example, use the keywords:

Advisory +DL165 G6 +Linux

Modify the keyword string for the hardware and operating system in your environment.

2.2 Insight Control for Linux installation and upgrade notes

2.2.1 Upgrading from V2.10.01 is not supported

Upgrading directly to Version 6.3 from Insight Control for Linux Version 2.10.01 introduces known

issues with the HP Insight Control power management functionality. As a result, HP does not support

this upgrade path.

Corrective action: HP recommends that you stop this installation and use the instructions in the HP

Insight Control for Linux Installation Guide to perform a full installation of Insight Control for Linux

Version 6.3.

2.2.2 SIM might fail to start on SLES11 CMS during installation

The installation of Insight Control for Linux on a CMS running SLES 11 sometimes fails with the

following SIM startup error because SIM startup delays are affecting the installation:

...

HP Systems Insight Manager Initialization Starts at: Monday, datestamp

...........Failed

Exception: Configuration failed to complete due to the following

exception:

Cannot start HP Systems Insight Manager service.

Possible cause: HP Systems Insight Manager service is not properly

installed.

Corrective action:

1. Wait for SIM to start up.

2. Determine if SIM is running with the mxnode command.

3. Rerun install.sh.

2.2.3 HPSMDB service might fail to start when Insight Control for Linux is upgraded

The HP SIM HPSMDB service might fail to start when Insight Control for Linux is upgraded from

Version 6.0 to Version 6.3. This requires the manual restart of the SIM postmaster service.

Corrective action: Choose either of these methods:

• Use this procedure if you can reboot the system:

2.1 Customer advisories 9