HP Storage Platform 2.1 Release Notes

TIP:
If the message indicates individual PIC update is required, the field engineer should
update the Storage Enclosure Processor (SEP) firmware using the following command:
hpsp_fmt –cs –fo –f –c Enclosure_IO_Mod
Hardware Monitoring
The following are known hardware monitoring issues on the BL Couplet (9730) Storage Platform:
• If a 9730 system with 6.2.360 software is running newer firmware than it should be, confusing
(and incorrect) diagnostic message indicating the P1200m controller is DEGRADED will be
emitted. The correct message indicating that the firmware should be downgraded by using FMT is
emitted, but the controller is not DEGRADED and should not be replaced. This issue will be fixed
in an upcoming release.
• If a P1210m controller disables its cache, a confusing (and incorrect) generalized diagnostic
message indicating the good P1200m controller is DEGRADED will be emitted. The correct, more
specific message indicating the partner controller status, should have been emitted instead. This is
the same confusing diagnostic message as the above-issue but for a different cause. This issue will
be fixed in an upcoming release.
The following are known hardware monitoring issues on the DL Couplet (9320) Storage Platform:
• If an MSA IO module is MISSING the status of its sensors (Capacitor, Temp) will appear as
UNKNOWN. After the IO module is replaced there is a period of one minute during which status
for all sensors in the array is unavailable. The statuses will be corrected in the next monitoring
polling cycle.
• If there is a hardware event involving a fan in a D2700 drive enclosure then the location of the
fan will incorrectly state that it is part of the enclosure’s power supply. The fan is a separate FRU
in the D2700 drive enclosure.
• Disconnected SAS cables between D2700 small form factor drive enclosures are not detected by
the hardware. Monitoring software will not report lack of redundancy in connectivity to drive
enclosures that are connected behind the first drive enclosure. If customer restarts the other
storage controller that has access to the enclosure or removes the other cable to the enclosure loss
of access to storage will occur.
• Disconnecting the cable from the HBA to an MSA or rebooting one or both of the MSA storage
controllers while hardware monitoring is active can result in unexpected hardware events.
• PCIeNIC NC522SFP smartcomponent CP016884.scexe brings down its network interfaces while
flashing. As a workaround FMT was modified to bring the network back up using the following
steps automatically:
o FMT remembers the interfaces from the set eth4, eth5, eth6 and eth7 that are up before the
flash
o after flash, determine the interfaces that are down
o use the Linux ifup command to bring the necessary interfaces back up
HPSP 2.1 Release Notes 21