5.6.x HP X9000 Series Network Storage System Installation Guide (TA768-96056, December 2011)

4 Post-installation tasks
Setting up the Support Ticket feature
To set up the Support Ticket feature, follow these steps:
Configure password-less SSH among the management consoles (active and passive) and all
File Serving Nodes (even within the nodes themselves) in the cluster.
Verify that the /etc/hosts file on each node contains the IP/hostname entries of all the
nodes (management console and File Serving Nodes) in the cluster. If not, add the entries.
Run the /opt/diagnostics/tools/mxdstool addnodes command manually on the
active management console. The configuration is now complete.
For detailed information about support tickets, see the administration guide for your system.
NOTE: During X9000 installation, if any crash dumps are available in the /var/crash directory,
the name of the directory is marked as "_PROCESSED" at the end of the dump file. For example,
the entry 2010-03-08-10:09 changes to 2010-03-08-10:09_PROCESSED.
You should maintain the crash dumps in the /var/crash directory. Monitor the directory manually
and remove unwanted processed crash dump files.
If you add or delete Management Servers or File Serving Nodes in the cluster, run the
/opt/diagnostics/tools/mxdstool addnodes command again on the active management
console.
Using the X9000 Management Server GUI
The X9000 Management Server GUI is a browser-based interface to the X9000 management
console.
If you are using HTTP to access the GUI, navigate to the following location, specifying port 80:
http://<management_console_IP>:80/fusion
If you are using HTTPS, navigate to the following location, specifying port 443:
https://<management_console_IP>:443/fusion
You can open multiple GUI windows to monitor the effect of configuration changes on cluster status.
Changing the GUI user password
The default GUI user is ibrix and the default password is ibrix. The password can be changed
with the Linux passwd command. Run the command on each node and enter the new password
when prompted:
# passwd ibrix
X9000 Software manpages
X9000 software provides manpages for most X9000 Software commands. To view the manpages,
set the MANPATH variable on the management console to include the path to the manpages and
then export it. The manpages are in the $IBRIXHOME/man directory. For example, if $IBRIXHOME
is /usr/local/ibrix, the default, you would set the MANPATH variable as follows and then
export the variable.
MANPATH=$MANPATH:/usr/local/ibrix/man
Configuring HP Insight Remote Support
See the HP X9000 Series 5.6 Release Notes for information about configuring HP Insight Remote
Support on X9000 systems.
46 Post-installation tasks