HP StorageWorks Reference Information Storage System V1.0 User Guide (May 2004)

Problems Logging In Chapter 3: RISS Outlook Interface
HP StorageWorks Reference Information Storage System User Guide, April 2004 3-15
Problems Logging In
If ever you change your Windows password or you change mail servers, the
RISS Outlook Interface prompts you to log in when you try to search your
repository. Do this by providing your current (new) password and mail server.
This updates your account information (password and mail server) for RISS.
Note: The rest of this section provides background, to help you under-
stand why this new login information is needed.
To use the RISS Outlook Interface you must be logged in to both:
• A Microsoft Exchange mail server
• RISS
After you initialize your RISS Outlook account, these login operations are
performed automatically. You are not prompted for your user name,
password and mail server.
• When you open Microsoft Outlook you are automatically logged in to
Exchange.
• When you submit a search query you are automatically logged in to
RISS.
Your Windows password is used for logging in to Exchange. When you
initialize your RISS Outlook account, your Windows password becomes your
password for RISS as well.
To resynchronize your RISS login information with your new Exchange login
information, the RISS Outlook Interface prompts you to provide the new infor-
mation.
See Also
• Initializing Your RISS Outlook Account , on page 3-2