HP StorageWorks Reference Information Storage System V1.0 User Guide (May 2004)

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Chapter 3: RISS Outlook Interface Email Message Attachments
3-14 HP StorageWorks Reference Information Storage System User Guide, April 2004
Email Message Attachments
Attachments to email messages can be quite large. For performance reasons,
whenever an archived message matching a query is retrieved, all its attach-
ments are replaced with a single attachment, called
Attachments.html , which
serves as a proxy for the original attachments. The original message is
unaffected. The message copy in the query results folder has
Attachments.html
attached.
The
attachments proxy is in fact a link to a web page, Attachments Access Page ,
where you can open or save any of the original message attachments.
How To Open Or Save a Message Attachment
1. Display the email message that has the attachment, either in the
Outlook preview pane or in its own window:
– To display the email in its own window, double-click it.
– To display the email in the Outlook preview pane, select it. If the
Outlook preview pane is not visible, choose
Preview Pane in the
Outlook
View menu to display it.
2. Double-click the attachment
Attachments.html in the displayed message.
This displays the
Opening Mail Attachment dialog box.
3. In the
Opening Mail Attachment dialog box, select Open it . This opens the
Attachments Access Page in your web browser.
4. In the
Attachments list on the Attachments Access Page , select the name of a
message attachment, and then click
Download . This displays the File
Download
dialog box.
5. In the
File Download dialog box, click Open to open the selected
attachment or
Save to save it to disk. (If you save the attachment you
must specify where to save it in the
Save As dialog box.)
6. You can repeat steps 4–5 to open or save other attachments.
7. On the
Attachments Access Page web page, click Close . This displays a
confirmation dialog box that asks if you want to close the web browser
window. Click
Yes .