HSG80 ACS Solution Software Version 8.7 for Compaq OpenVMS Installation and Configuration Guide

Installing and Configuring HSG Agent
4–5HSG80 ACS Solution Software Version 8.7 for Compaq OpenVMS Installation and
Configuration Guide
4–5
Before Installing the Agent
The Agent requires the minimum system requirements, as defined in the release notes
for your operating system. The program is designed to operate with the Client version
2.5 on Windows 2000 or Windows NT.
Options for Running the Agent
Agent runs as an OpenVMS process called “SWCC_AGENT.” You can use the Agent
configuration program to control the execution of this process. You can:
Immediately start or stop your Agent.
Start your Agent automatically each time the host is started (This is the only mode
available for TCPware and MultiNet).
Start your Agent as an auxiliary service of TCP/IP Services for OpenVMS
(default). It starts Agent on demand.
1. Verify that you have one of the following:
TCP/IP Services for OpenVMS (version 5.0 or later) with FTP and Telnet
utilities enabled
TCPware (refer TCPware website for the latest version)
MultiNet TCP/IP for OpenVMS (version 4.0 or later)
2. Your OpenVMS host’s resources must meet the minimum requirements specified
in Table 2, Minimum System Requirements, of your Release Notes.
3. Remove previous versions of the Agent from your computer.
If you are removing the Agent version 1.1b, delete the file, change_register.com,
from the SYS$SYSDEVICE:[SWCC$AGENT] directory.
4. Read the release notes that are in the file, HSG80VMS.TXT.
5. If you have OpenVMS version 7.2-1 on an Alpha computer with MultiNet and/or
TCPware TCP/IP stacks, you must install the security patch from the Process
Software Website at
http://www.process.com.
6. If you have an HSJ40 controller, check the controller firmware revision level. If
your controller is at version 3.2J you must upgrade to version 3.4J before
installing the Agent. This is due to an issue with the 3.2J firmware that causes
controller hangs intermittently when used with the Agent.