HSG60 and HSG80 Controller and HSx80 Cache Module Replacement Procedures for Array Controller Software V8.7x-x Release Notes

Troubleshooting
58 HP StorageWorks HSG60 and HSG80 Controller and HSx80 Cache Module Replacement
Procedures for Array Controller Software V8.7x-x Release Notes
Resolution
(Cont’d)
6. Set the hardware version and manufacturing level by entering the following
command:
DANGEROUS X HARDWARE=xyz
Note: The
xyz
in the above command represents the hardware version that is located
on the label on the bottom (component side) of the controller board.
7. Set the serial number by entering the following command:
DANGEROUS X SERIAL=ZGxxxxxxxx
Note: The
xxxxxxxx
in the above command represents the serial number of the
controller which is located on the label on the bottom (component side) of the controller
board.
8. Shut down the failed controller.
9. Disconnect the PC or terminal from the maintenance port of the failed controller.
10. Disengage the failed controller, but do not remove it.
11. Disengage the program card of the failed controller, but do not remove it.
Table 6: Resolving an Unexpected Bugcheck Condition Error Message (Continued)
Resolution