User Manual - A3661-90001

Unsolicited Event Log 6-49
Troubleshooting
 /DWHUDQRWKHUGLVNPRGXOHLVDGGHGWRWKHDUUD\DQGLWVHHPVWRSLFNXSWKHROG/81QXPEHU
EXWFDQQRWEHDFFHVVHGE\HLWKHUFRQWUROOHU
,IWKLVW\SHRISUREOHPRFFXUVFRQWDFW\RXU+HZOHWW3DFNDUGVHUYLFHUHSUHVHQWDWLYH
Decoding Extended Status Codes
([WHQGHGVWDWXVFRGHVDUHUHSRUWHGLQWKH8QVROLFLWHG(YHQW/RJGLVSOD\LQ*ULG0DQDJHU
([WHQGHGVWDWXVFRGHVUHSUHVHQWDEQRUPDODFWLYLW\HLWKHURQWKHEXVHVRUWKHGLVNVWKDWDUH
DWWDFKHGWRWKHLQWHUQDO6&6,FRQWUROOHUFKDQQHOVRIWKH63:KHQDQHUURURFFXUVWKHH[WHQGHG
VWDWXVFRGHVDQG&58HYHQWPHVVDJHVDUHOLVWHGLQWKHDUUD\V8QVROLFLWHG(YHQW/RJ
([WHQGHGVWDWXVFRGHVDUHFODVVLILHGDVHLWKHUKDUGRUVRIW,IWKHVWDWXVFRUUHVSRQGVWRDQXPEHULQ
WKHH[WHQGHGVWDWXVFRGHOLVWLWLVFODVVLILHGE\WKH63PLFURFRGHDVDVRIWVWDWXV$KDUGVWDWXVLV
UHSUHVHQWHGE\DGGLQJ[WRWKHH[WHQGHGVWDWXVFRGH)RUH[DPSOH[LVDVRIWVWDWXVDQG[
LVDKDUGVWDWXV$KDUGVWDWXVRI[PRVWOLNHO\LQGLFDWHVWKDWDVROLGIDXOWKDVRFFXUUHGLQWKHGLVN
DUUD\
$QH[WHQGHGVWDWXVFRGHRI[$PHDQVDGLVNPRGXOHKDVIDXOWHG[$LVWKHKDUGVWDWXVRI
H[WHQGHGVWDWXVFRGH[$7KH[$VWDWXVLVD6&6,SURWRFROHUURUZKLFKVWDWHVWKDWDQHUURUZDV
GHWHFWHGGXULQJDFWLYLW\RQWKH6&6,EXVEHWZHHQWKH63DQGWKHGLVNDQGWKDWDUHWU\ZDV
XQVXFFHVVIXO:KHQWKH[$H[WHQGHGVWDWXVFRGHLVORJJHGLWLQGLFDWHVWKDWWKHUHWU\GLGQRW
VXFFHHGEHFDXVHWKHGLVNIDXOWHG
7KHPLFURFRGHVQLIIVWKHGLVNPRGXOHVHYHU\ILYHPLQXWHVRUDIWHUDQLQWHUQDOEXVUHVHWWR
GHWHUPLQHLIWKH\DUHVWLOOIXQFWLRQLQJSURSHUO\,IWKHPLFURFRGHGLVFRYHUVDPDOIXQFWLRQLQJGLVN
PRGXOHWKHIDLOXUHLVORJJHGDVD6SHFLDO([WHQGHG6WDWXV&RGH[$HUURU7KHPLFURFRGHEHJLQV
ORJJLQJWKHVHHUURUVDWWKH[ELW
8VXDOO\WKH63WKDWGRHVQªWRZQWKHPDOIXQFWLRQLQJGLVNPRGXOHGRHVQªWNQRZZK\WKHHUURU
RFFXUUHGDQGRQO\ORJVDJHQHULFHUURU7KHRZQLQJ63ZLOOUHSRUWDQHUURURQWKHVDPHGLVNPRGXOH
ZLWKPRUHGHWDLOHGVWDWXV)RUH[DPSOH63%GRHVDVQLIIRIWKHGLVNDUUD\'XULQJWKHVQLII63%