HP StorageWorks File Migration Agent V2.1 administrator guide (T4274-96105, October 2006)

168 Appendix
HKEY_LOCAL_MACHINE\Software\Hewlett-Packard\HP FMA
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\hsmfs
• For installation/uninstallation problems:
Please provide the FMA installation/uninstallation log files
%temp%\FMAInst.log
%temp%\FMARemove.log
• If a file cannot be opened or processed, redirect the output of the command fmacli info -l
<filename> to a file.
• If an FMA command line operation failed, either provide the log file or a screen shot of the
stdout/stderr output.
• If an FMA process has abnormally terminated, the Dr. Watson log file and the related user dump is
needed. Run DrWtsn32.exe from a command window to find the Dr. Watson log file path and user
dump location.