HP StorageWorks controller enclosure replacement instructions (514016-001, March 2009)

ManualsBrandsHP ManualsStorageHP EVA6400 Array

HP StorageWorks

controller encl

osure replacement

instructions

These instructions apply to the EVA6400/8400

product family.

First edition: March 2009

The information in this document is subject to change without

notice.

Printed in Puerto Rico

www.hp.com

14016-001*

About this document

This document provides the procedure for replacing an HSV400 or

HSV450 controller enclosure. For the latest documentation, go to

ttp://www.hp.com/support /manuals, a nd select your product.

The information contained herein is s ubject to change without notice.

The only warranties for HP products and services are set forth in the

expresswarrantystatementsaccompanyingsuchproductsandservices.

Nothing herein should b e construed as constituting an additional

warranty. HP shall not be liable for technical or editorial errors or

omissions contained herein.

WARRANTY STATEMENT: To obtain a copy of the warranty for this

product, see the warranty information website:

http://www.hp.com/go/storagewarranty

Before you begin

Observe the following precautions when replacing a c ontroller.

CAUTION:

Parts can be damaged by e lectrostatic discharge. Use proper

anti-stati

c protection. Refer to the documentation that shipped

with your s

ystem for additional information.

Verifying component failure

Use the following methods to verify component failure:

• Analyze any failure messages received. Fault monitoring software

from HP (WEBES) provides a recommended solution.

• Check status using HP Command View EVA:

1. In the n avigation pane, select Storage system > Hardware >

Controller Enclosure > Controller.

2. The status is displayed in the Operational State ﬁeld. An

operational state of

(Failed) would indicate a fault that may

require a replacement.

3. To help identify the correct controller, click Locate > Locate On.

This causes the blue UID indicator to light at the front a n d rear

of the controller enclosure.

• Check the controller enclosure status LEDs as shown in Figure 1

and Table 1.

Page 1

Summary of content (4 pages)

PAGE 1
HP StorageWorks controller enclosure replacement instructions About this document This document provides the procedure for replacing an HSV400 or HSV450 controller enclosure. For the latest documentation, go to http://www.hp.com/support/manuals, and select your product. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
PAGE 2
3 2 1 HP StorageWorks HSV450 4 UID ESC ENTER 5 6 gl0127 Figure 1 Controller status LEDs Table 1 Controller status LEDs Item LED Indication 1 Solid amber indicates a boot failure. 2 Controller health OK. Flashing green during boot. Solid green LED after boot. 3 Link to the other array controller. Solid green indicates a connection. Amber indicates the controllers are not connected. 4 Disk drive status. Solid green when devices and loops are present. Amber indicates a drive problem.
PAGE 3
a. Loosen the two thumbscrews (1, Figure 7) that secure the rear access panel to the enclosure, and remove the access panel (2). b. Pull the memory card out of its holder (3). Retain this card for use in the replacement enclosure. NOTE: The memory card contains the controller operating firmware. It is important that the removed memory card be used in the replacement enclosure. Figure 4 Removing a cache battery 6. Remove the controller blowers. a. Move the blower latch (1, Figure 5) to the right. b.
PAGE 4
• Verify the controller health green LED is lit (see Table 1). • From HP Command View EVA, navigate to the component as described in the Verifying component failure section, and check the Installing components into a replacement controller enclosure 1. A blank label is provided on the replacement controller enclosure (1, Figure 9) above the OCP.