HP StorageWorks 4000/6000/8000 Enterprise Virtual Array Updating Product Software Guide XCS 5.031 (5697-5541, December 2005)

Figure 3 Disk Enclosure Properties page—chec king t he firmware version
f. Repeat step d and step e for each disk enclosure in the rack. If there is more than one rack in
the storage system, record the firmware version for each disk enclosure in the storage system.
4. Verify that there are no hardware components in the Unmappable Hardware folder.
a. Expand the navigation tree under the Hardware folder in the Navigation pa ne.
b. Click the Unmappable Hardware folder .
Hardware components can be p lace d in the Unmap pable Hardware folder for several reasons.
For example, hardware components can be p laced in the Unmappable Hardware folder, when
the I/O modules on a d isk enclosure are n ot working, the controllers restart, or there is a
hardware failure. If there are any hardware components listed under this folder, determine why
they are listed there and fixtheproblems.
5. Using HP Comm and View EVA, examine the controller event log. Verify that no critical events
occurred in the last 48 hours.
a. Click a storage system icon in the Navigation pane.
b. Click View Events.
TheViewEventspageopens.
Figure 4 View Events page
c. Click Controller Event Log.
The Controller Events page opens in a new browser window.
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Upgrading the Enterprise Virtual Array