HP EVA Storage Replication Adapter Software for VMware vCenter SRM Administrator Guide

5 Troubleshooting HP P6000 EVA SRA
Software version 5.0
NOTE:
Error messages are logged to the SRM log files.
The following problems and solutions are typical.
HP P6000 EVA SRA Software version 5.0 does not install
Solution: Make sure that SRM is installed. Ensure Windows User Account Controll (UAC) is switched
off.
Virtual machines do not start at recovery site after failover
Causes:
• The ESX recovery hosts are not configured with the correct HBA port WWN on the recovery
P6000/EVA.
• The replicated vdisks used in failover were not presented to the recovery ESX servers.
Site Recovery Manager timeout failure in large array
configurations
Solution: Increase the SRM timeout value (CommandTimeout) in the Advanced Settings by right clicking
one of the SRM Sites, selecting Advance Settings > storage and increasing the value of
storage.commandTimeout.
Virtual machines do not start at recovery site during the test
failover test
Cause: The ESX recovery hosts are not configured with the correct HBA port WWN on the recovery
P6000/EVA.
HP P6000 EVA Storage Replication Adapter Software for VMware vCenter SRM version 5.0 33