HP StorageWorks Enterprise Virtual Array 3000/5000 updating product software guide (VCS 3.110) (5697-7959, February 2009)

If you are running ISEE, disable it as follows to avoid generating unnecessary alerts during the upgrade:
1. O n the management server, open a command window.
2. Enter the following command to stop ISEE:
C:\>DESTA ISEE OFF
3. Enter the following commands to stop and restart WEBES:
C:\>net stop desta_service
C:\>net start desta_service
4. Enter exit.
Step 3 . Cleari
ng storage system passwords
Estimated time to complete: 10–15 minutes
If you use password s on the HSV controllers, use the following procedure to clear them.
NOTE:
When you clea
r a system password on the controller, you must also disable password access to the
storagesysteminHPCommandViewEVA.Thetwoworkinconjunctionwithoneanother.
Clearing the password on the Operator Control Panel (OCP)
Clearing the p assword requires access to the storage system. The OCP is lo cated on the front of each
controller.
Using the following procedure to clear the password on the storage system controllers. The password
can be cleared from either controller.
1. Press
fourtimestoscrolltotheSystemPasswordmenu.
2. Press
to display Change Passwor d.
3. Press
to scroll to Clear Passw ord.
4. Press
to display Cle ar Password.
5. Press Enter to clear the password.
The Password cleared messagewillbedisplayed.
The password is cleared. The system automatically returns to the default display (WWID).
Disabling password access in HP Command View EVA
Estimated time to complete: 10 minutes
To disable password access to a storage system in HP Command View EVA:
NOTE:
You will need to know the World Wide Name (WWN) of the storage system to disable password access.
1. Start H
P Command View EVA in your browser.
2. Click Agent O ptions in the Session pane.
The Management Agent Options window opens.
3. Click S
torage system password access.
HP StorageWorks Enterprise Virtual Array 3000/5000 updating product software guide (VCS 3.110)
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