HP StorageWorks Enterprise Virtual Array 3000/5000 updating product software guide (VCS 3.110) (5697-7959, February 2009)

Figure 15 Chec king operational states
2. Verify that there are no hardware components in the Unmappable Hardware folder.
a. Expand t
he navigation tree under the Hardware folder in the Navigation pane.
b. Click t
he Unmappable Hardware folder.
Hardware components can be placed in the Unmappable Hardware folder for several reasons.
For example, hardware components can be placed in the Unmappable Hardware folder, when
the I/O
modules on a disk enclosure are not working, the controllers restart, or there is a
hardwa
re failure. If there are any hardware components listed under this folder, determine why
they are listed there and fixtheproblems.
3. Using HP Command View EVA, examine the controller event log and check for any critical events.
a. Selec
t the icon of the storage system you want to upgrade in the Navigation pane.
b. Click View Events.
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Upgrading the Enterprise Virtual Array