HP StorageWorks 3000/5000 Enterprise Virtual Array updating product software guide (VCS 4.100) (5697-7055, November 2007)

Figure 1 Hard
ware Folder Properties page
c. If a problem is indicated, continue to expand the navigation tree under the Hardware folder,
until you see a hardware component icon with an at tention or warning icon on it.
d. Click the component icon to display the properties page. The Operational state field indicates if
there is a h
ardware error.
Figure
2Checkingoperationalstates
2. Verif
y that there are no hardware components in the Unmappable Hardware folder.
a. Expand the navigation tree under the Hardware folder in the Navigation pane.
b. Click the Unmappable Hardware folder.
Hardware components can be placed in the Unmappable H ardware folder for several reasons.
For e
xample, hardware components can be placed in the Unmappable Hardware folder, when
the I/O modules on a disk enclosure are not working, the controllers restart, or there is a
hardware failure. If there are any ha rdware components listed under this folder, determine why
they are listed there and fixtheproblems.
3. Rep
lace any hardware components that have failed.
18
Pre-upgrade tasks