HP StorageWorks 3000/5000 Enterprise Virtual Array updating product software guide (VCS 3.110) (5697-8108, March 2009)

Figure 31 Status icon for a bad storage system
Solving problems disabling DR group failsafe mode (Step 3)
There are a number of issues that may occur with HP Continuous Access EVA. The following web site
provides access to information for troubleshooting problems with HP Continuous Access EVA:
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?&lang=en&cc=us&
prodTypeId=18964&prodSeriesId=471572&lang=en&cc=us
Click Troubleshoot a problem under Tasks for HP StorageWorks Continuous Access EVA Software.
Solving problems downloading the system software file (Step
6)
If you cannot download the system software file, right-click the link and save it to your desktop. Then,
double click the saved file on the desktop, which opens a window with the link to the file. Click the
link and save it to a directory.
NOTE:
The VCS firmware image file name has an extension of .sss. The file name contains the HSV controller
model (100 for EVA3000 and 110 for EVA5000) and the VCS version. For example, 100_3110.SSS
is the name of the VCS 3.110 file for the HSV100 controller.
Invalid firmware image file (Status code 21006)
If the VCS firmware image file is the wrong image, an Operation failed message is displayed. See
Figure 32. Click OK to return to the Initialized Storage System Properties window.
HP StorageWorks 3000/5000 Enterprise Virtual Array updating product software guide (VCS
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