HP Tape Drives and Libraries Customer Presentation - January 2011

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HP Storage Technology Services
Support
• Hardware and Software Support • Combination Reactive Support:
− Support Plus & Support Plus 24
Deployment
• Tape Storage and Media
• Disk & Blade Storage Systems
• Storage Networking
• Storage Software
• HP Factory Express integration services
(available for selected products)
Availability
• Proactive Services:
− Proactive 24 Service (P24)
• Proactive Essentials (PE) Service
• Proactive BladeSystem Service
• Integrated Remote Storage Management:
− Instant Support Enterprise Edition (ISEE)
• HP Systems Insight Manager (HP SIM)
• HP Service Essentials Remote Support
Pack
• Mission Critical:
− Critical Service (CS)
− Mission Critical Partnership
• Multi-vendor Environment:
− Proactive 24 (P24) Service for SANs
− Proactive24 and Critical Services for SAN
Scalability
• HP SAN Solution Service
• HP Backup and Recovery Solution Service
• HP Storage Data Migration
• HP Storage Data Replication
• Storage Essentials Solution Service
• HP Data Center Transformation Solutions
Performance
• Disk Security Services
• Enterprise Content Mgt Implementation
• Migration Services
• Performance Assessments & Health
Checks
End-to-End Storage Technology Services
Scalable Flexible Reliable